Creating Lasting Personal Growth and Change

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Richard Boyatzis, PhD

Creating Lasting Personal Growth and Change

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What You'll Learn

  • Learn the 5 steps of Richard’s “Intentional Change Theory” and understand how they can support you in seeing lasting changes in your personal growth

  • Understand why being motivated by your “sense of calling” activates neural networks that increase your openness to new experiences and change, while “setting goals” can activate neural networks that actually close you down to new information

  • Hear Richard’s insights into why “caring relationships” are essential for personal growth and how you can create your own “personal board of directors”

About Richard Boyatzis, PhD

Richard E. Boyatzis is Distinguished University Professor of Case Western Reserve University. He graduated from MIT and Harvard. Richard has authored more than 200 articles and 9 books on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education, including the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee and the recent Helping People Change with Melvin Smith and Ellen Van Oosten. His free online open enrollment courses on Coursera have over a million enrolled.

About Daniel Goleman, PhD

Daniel Goleman is an internationally known psychologist and science journalist. His 1995 book, Emotional Intelligence was a bestseller and has been translated into more than 40 languages. His most recent book, Altered Traits, was co-authored with Richard Davidson and reviews the best meditation research. Dan has also organized a series of intensive conversations between the Dalai Lama and scientists, which resulted in the books Healing Emotions, Destructive Emotions, and Ecology, Ethics, and Interdependence. For the Dalai Lama’s 80th birthday Dan wrote A Force for Good: The Dalai Lama’s Vision for our World. He is a former board member and a Founding Steward of the Mind & Life Institute.

You can learn more about Dr. Goleman's work on his website.

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  1. Norm May 3, 2021 at 5:33 pm - Reply

    Very helpful–thanks!

  2. Nanc Dennis May 3, 2021 at 5:55 pm - Reply

    Enjoyable, lots of info that is hard to remember, perhaps writing the imp parts would help. Invigorating! Hopeful! Insightful!

    • mariza May 3, 2021 at 6:55 pm - Reply

      yes…i will listen again and write down a lot of the stuff he explains!!!

  3. Jimena May 3, 2021 at 7:29 pm - Reply

    Watching you guys and listening from Buenos Aires. Thank you. Much needed words, thoughts and new ways to feel and be better during hard times.

  4. Pam Maccabee May 3, 2021 at 7:50 pm - Reply

    Looks very interesting. Always curious about others’ enumerated steps to change, fascinating to see “sense of calling” vs “goal setting” effects on neural networks and consequences. Goingvto listen now.

  5. Sandra Figueroa May 3, 2021 at 8:21 pm - Reply

    Bety useful ando generous. Thanks you!

  6. Chandana Watagodakumbura May 3, 2021 at 11:10 pm - Reply

    I enjoyed seeing Richard highlighting the difference between goals and dreams. To me, it appears that the former is more based on extrinsic motivations while the latter (passions/visions/values etc) on intrinsic motivations. The key could be identifying each type deciding the time required to be spent on each.

  7. Lucia Cañizares May 3, 2021 at 11:10 pm - Reply

    Enjoy this fresh presentation, practical and useful. Open mi mental set to try (from now on), on how to make more meaningful questions. I am curious to learn more about results of Richard results of his long research. Thanks to share them to us!

  8. Regina Reinhardt May 4, 2021 at 1:35 am - Reply

    Thank you both Daniel and Richard very much for the inspiring conversation. Specially appreciated are the practical and encouraging suggestions. As a professional (intercultural & business) coach two thoughts I do take away to reflect further on: ‘compassionate coaching’ and the statement that task orientation is hindering the ability for human connection. May you be both well, at ease and in peace, namaste.

  9. Elle Hughes May 4, 2021 at 2:50 am - Reply

    I listen twice with deep interest to Richard and Daniel’s conversation. I had write down as I listened to many prompts and possibilities to pursue. One in particular is the practice of connecting with personal dreams – which I had also heard in a retreat session on loving kindness and compassion with Alan Wallace. As an educator, and parent of a teenager, I am going to talk about ‘dreams’ or ‘passions’ as preferred to goal setting with my young students and will also try my edgy teen. In the past, I had tried goal setting with children which we are asked to do but is so abstract and quite confusing for them… What we often do do is talk about their dreams/visions /passions which always ends with engaging and creative expressions, conversations & thinking. Thank-you so much for this session and the summit.

  10. Fran May 4, 2021 at 3:28 am - Reply

    Wonderful to learn about the 5 discoveries for sustainable change and the idea of Positive Emotional Attractors (personalised)

  11. Madhuray May 4, 2021 at 3:37 am - Reply

    Very helpful

  12. Veronica Brejan May 4, 2021 at 5:21 am - Reply

    Incredibly inspiring and resourceful! Thank you so much for the knowledge and wisdom!

  13. Christel May 4, 2021 at 5:59 am - Reply

    I am extremely impressed by the talk of Richard being together with Daniel Goleman. Most inspiring and touching. Thank you so much!!!

  14. Doug Tenzin Rose May 4, 2021 at 7:51 am - Reply

    Watching nearly every section. Fantastic stuff! Thank you very much!

  15. Keenan (Kenni) Crane May 4, 2021 at 10:39 am - Reply

    Wonderful…I am sharing it with everyone…students, friends, acquaintances 🤗🙏

    Thank you!

  16. Regina St. Clare, PhD May 4, 2021 at 10:46 am - Reply


    Ir works in cascades. Now at 86yre, I am dreaming my red carpet into the n e x t p h a s e.

  17. Chantelle Wyley May 4, 2021 at 11:04 am - Reply

    Dan and Richard, warm greetings from Annie McKee and Fran Johnston’s colleague in Cape Town…….your work and your words have been with me daily in my work since Annie and Fran introduced me to EI in 2005. Thank you! And it’s just lovely to hear you talk in such a caring way about how your research helps us all to understand how we change our selves and the world. With great appreciation…

  18. Beverly Redmond May 4, 2021 at 1:31 pm - Reply

    What great team work between the presenter (Richard) and the host (Daniel). They complimented each other and enhanced the sharing/discussion in so many ways. I have been left with a lot of reflection on the Five Discoveries and how they can work together helping me and those with whom I come into contact. Thank you.

  19. kerry fantelli May 4, 2021 at 4:53 pm - Reply

    Great talk. I really enjoyed hearing about the ways to connect with others that are healing and positive. One comment about language, Richard used the phrase ‘drug addicts’- it hit me a certain way. I wonder if being someone with a positive approach, the wording could be people that use substances. thank you!

  20. Yin May 4, 2021 at 6:39 pm - Reply

    “Who helped you the most in your life?” Very beautifully asked. Tq so much! Metta.

  21. ClaraLucia Hernandez May 4, 2021 at 8:26 pm - Reply

    I have found this talk very helpful and charming… Thankyou!

  22. Meenu May 5, 2021 at 1:47 am - Reply

    Awesome talk

  23. jill Flynn May 5, 2021 at 3:57 am - Reply

    Love this model
    From Jill in South Africa

  24. Alison Carriban May 5, 2021 at 5:29 am - Reply

    Absolutely excellent. Simple, clear steps to a better daily life. Thank you Richard
    Brighton, UK

  25. Terry Choyce May 5, 2021 at 6:57 am - Reply

    Excellent discussion between two caring and brilliant men. I listened to it twice! Thanks from Halifax Nova Scotia.

  26. David Bray May 5, 2021 at 7:15 am - Reply

    Amazing. Thank you.
    practical steps
    Bruce Peninsula, Canada

  27. BRIGITA May 5, 2021 at 7:36 am - Reply

    Wow, thank you so much!
    So much kindness and love here.
    Very grateful!

  28. Claudia Rebesani May 5, 2021 at 7:47 am - Reply

    Thank you so much for this wonderful gift. You both explained complex concepts and years of research studies through simple words and this made the talk accessible for us all. Thank you for the amazing work you have been doing in these years and for sharing it with us. Ciao from Vicenza, Italy

  29. Debra May 5, 2021 at 8:24 am - Reply

    Inspirational talk, thank you… I am going to research your book, helping people change.

  30. Ana Heeren May 5, 2021 at 9:21 am - Reply

    Very rich and useful! Thank you much!

  31. Diane Boover May 5, 2021 at 9:39 am - Reply

    WE could all benefit from learning to ask better questions of each other. The social and emotional learning that could come from this is enormous. As a barber for the past 55 years, I can attest to the value of asking and sharing life experiences. We have all become close extended family over the years, I would never even think of “retiring” from such familiar connections. When asked, in my senior year of high school, what I wanted to be, I remember answering, a smart barber. I have lived the dream!

  32. Dr. Jaya Mohan May 5, 2021 at 10:16 am - Reply

    Exceptionally enriching conversation !! The five discoveries so wonderfully explained.
    Thank You.

  33. aytac tuzmen erdogan May 5, 2021 at 10:23 am - Reply

    amazing! Thank you.

  34. Ma May 5, 2021 at 10:37 am - Reply

    Funny that I knew this in a unconscious state but I tried as an adult to be analytical.
    So glad to hear this now, to see clearly were I was right and to be able to turn back to the way I feel satisfied and compassionate ant that this can work.
    Very grateful . . .

  35. Sophie May 5, 2021 at 10:54 am - Reply

    Very inpiringg – thank you!

  36. Adam May 5, 2021 at 12:23 pm - Reply

    This feels a lot like motivational interviewing.

  37. Maria Angela Gorayeb May 5, 2021 at 12:26 pm - Reply

    I”m feeling really gratefull for the oportunity to listen to so many enlighten people. Thank you all.

  38. JF May 5, 2021 at 12:50 pm - Reply

    Wonderful thank you

  39. Cristina Nicolet May 5, 2021 at 1:10 pm - Reply

    I’ll rush with my comment ’cause I don’t want to miss any of these great and experienced scientists who are doing their best to try and help people around the world. Each one of you have been wonderfully clear and precise in your sometimes -not easy-to-explain- topics…specially for Western people, I mean people in this side of the world. Thank you so much! The experts from Tibet are wonderful people as well, so profoundly expressive in their words!Thank you all, from Santiago, Chile.

  40. awena May 5, 2021 at 2:54 pm - Reply

    a gift of wisdom. Thank you

  41. Donna O'Malley May 5, 2021 at 3:28 pm - Reply

    I really appreciated this information, and the dialog we got to learn from. I’ll definitely be investigating more, as change is always a theme I contemplate 🤔

  42. Molly May 5, 2021 at 6:02 pm - Reply

    I wonder about Richard’s model, and whether it accounts for the world that’s more complex than how we may have viewed it decades ago. The model seems to reify the status quo, the ‘me first’ model vs. a model of self within a complex culture, where not all of us know how to reach for feedback OUTSIDE our circles, and adapt to more complex cultural contexts now.

  43. Greici May 6, 2021 at 9:23 am - Reply

    Amazing 🙂

  44. Sadhana Samant May 8, 2021 at 2:49 am - Reply

    An awesome conversation about “Creating Lasting Personal Growth and Change”. Very helpful.
    Thank you, Dr. Richard Boyatzis, and Dr. Daniel Goleman.

  45. Marsha May 8, 2021 at 8:21 am - Reply

    I found this session the most helpful of the series. Deep yet simple and doable. Am looking forward to reading the book. Thank you from Israel.

  46. Aneesah Wilhelmstätter May 8, 2021 at 11:46 am - Reply

    Loved it and am so grateful. It was wonderful hearing all of it in one session… after achieving the certificate via Coursera this year, both in Leading Positive Change through Appreciative Inquiry and Conversations that Inspire (Coaching Learning Leadership & Change). I actively use intentional change theory (ICT) and every time I read or listen to Richard Boyatzis on the topic, I gain new inspiration and insight. Also a follower of much of the work he does with Daniel Goleman, it’s the first time I got to experience them interacting. My major takeaway is the reminder for the regular renewal breaks in a day as well as to practice one thing… I will be practicing asking these questions at least once a day.

    I look forward to reading their latest work, the article on Survive & Thrive.

  47. Michele Galasso May 8, 2021 at 2:16 pm - Reply

    Love this presentation. I am a grateful member of the Worldwide Fellowship of Al-Anon and AlAteen for 11 years.
    What you have described as results of the studies is so in line with what I have experienced as person in recovery using the 12 Steps of AA, which have been adapted for the Al-Anon program. I have made many positive changes, changed the circuitry of my thinking and sustain this change by “practicing the principles of Al-Anon in all my affairs” in my life.
    I love the idea of building and connecting with dreams for my future, rather than goals, and the benefits.
    Thank you so much for this entire summit. It has been so informative and inspiring. I have shared it with many friends. You have all made it so clear to understand in layman’s terms. I am not a Psychologist. Yet, I understood all material presented. This summit has been such a gift and a blessing during very difficult times. Thank you all. I wish you all loving kindness.
    From Setauket, NY

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